Support Center
Answers to common questions about Tally Toro. Can't find what you need? Reach out below and we'll get back to you.
Do I need an account?
Yes. Your portfolio is saved to your account, so you can sign in on another device and see the same holdings. You only need an email address and a password.
Where do prices come from, and how often do they update?
Prices come from Yahoo Finance. They refresh automatically every hour on weekdays during UK and US market hours, and when you edit a holding. Some prices may be delayed.
Can I connect my bank or broker?
No. Tally Toro doesn't connect to banks or brokers. You add your holdings yourself, which means we never need your financial login details.
How do I track Premium Bonds?
Add a holding with the Premium Bonds type, then record your winnings against it each month. The dashboard shows your total winnings over time.
How do I delete my account?
Open Settings and tap Delete account. This permanently deletes your account and all your holdings. Our Privacy Policy explains what we store.
Is this financial advice?
No. Tally Toro is a tool for keeping track of what you own. It doesn't give recommendations or advice.
I found a bug or the app crashed. What should I do?
Let us know what happened, your device model and OS version at support@trianglecarrot.com. Screenshots help a lot too.
Get in touch with our team.
Send us a message and we'll respond as soon as we can, usually within 1-2 business days.